Refund Policy

Last updated: December 2025

Thank you for purchasing from SmartDownloads (https://smartdownloads.in). Please read this Refund & Cancellation Policy carefully before making a purchase.


1. Digital Products – No Refund Policy

SmartDownloads sells digital products such as ebooks, guides, courses, and downloadable content.

Due to the nature of digital products:

  • All sales are final

  • No refunds, returns, or exchanges will be provided once the product is purchased

  • We do not offer refunds for accidental purchases, change of mind, or lack of usage

Once a digital product is delivered or accessed, it is considered consumed and cannot be returned.


2. Cancellation Policy

  • Orders cannot be cancelled once payment is successfully completed

  • Please ensure you review the product details carefully before making a purchase


3. Duplicate Payment / Technical Issues

Refunds may be considered only under the following circumstances:

  • Duplicate payment for the same product

  • Payment deducted but product access not delivered due to a technical error

In such cases:

  • You must contact us within 48 hours of the transaction

  • Valid proof of payment is required

  • Approved refunds will be processed to the original payment method within 5–7 business days


4. Incorrect Email or User Details

  • SmartDownloads is not responsible if you provide an incorrect email address or contact information

  • Product access sent to the provided email will be considered successful delivery


5. Chargebacks & Disputes

  • Unauthorized chargebacks or payment disputes without contacting us first may result in account suspension

  • We encourage customers to contact our support team for resolution before raising disputes


6. Acceptance of Policy

By purchasing from SmartDownloads, you acknowledge that:

  • You understand the no refund policy for digital products

  • You agree to this Refund & Cancellation Policy


7. Changes to This Policy

SmartDownloads reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on this page.


8. Governing Law

This Refund & Cancellation Policy shall be governed by and interpreted in accordance with the laws of India.